Ron Martin unlocks the mystery to selling by giving you his Pro-Active, No-Pressure Selling System. You'll learn the right way to greet customers, where to stand, what to say, and how to say it. You'll discover the common mistakes many salespeople make, and how to avoid them. For instance, many salespeople spend time in the shop looking at something and then announces, "I want to think about it," or "I'll be back."