Over the last few years, social media has transformed the way companies communicate with their customers. But the way most organizations communicate internally, or with their business partners, has remained relatively unchanged. The limitations of email, which has served business so well for many years, are becoming increasingly apparent and many employees complain of overflowing inboxes and information overload.
This book, originally published as a series of blog posts at communication-revolution.biz, examines the challenges in modern business collaboration, explores solutions such as enterprise social networks, and considers perhaps the biggest obstacle to progress - our own ingrained communication habits.
