'Selling Holiday, Vacation Tours & Packages ' is a must read for anyone in the Travel & Tour business- on how to Sell Professionally, Increase Revenues and Profits and take the business forward by helping you:
Sell Yourselves (Customers go by what they see in you first- the way you carry & conduct yourself)Prospect, Win and Sell Your Services.Up-Sell & Cross-SellExpand your markets and market sharePersonalize your customer's journey and experience, by tailoring packages to suit their needsDeliver extra for the customer every step of their journeyHelp gain a continuous flow of ReferralsWin back previous customers who have defected to a competitorBenchmark your position and establish your brand/ name as a market influencer in the Travel industryBuild Glorious Experiences and Memories for your Customers!Retain Customers for LifeStand out from the CompetitionProject the Right Image thro' Professionalism and Credibility in the Market!
It covers in detail, each step required for the Sales & Service Process- the skills sets, behavior & attitude, and is aimed at all who are keen on creating a memorable experience that is enjoyable by encouraging customers to return again!
