This Element is an excerpt from The Truth About Confident Presenting (9780132354967) by James O'Rourke. Available in print and digital formats.
Understand the nonverbal messages you're sending, control them, and make them work for you!
Less than a third of the meaning transferred in a personal conversation comes from spoken words. The majority comes from nonverbal sources, including body movement, eye contact, gestures, posture, vocal tone, pitch, pacing, phrasing, clothing, your use of time, and dozens more nonverbal categories--many difficult to detect and understand....
