Social and community service managers are often expected to show that their programs and services are effective. To do so, they collect statistics and other information to evaluate the impact that programs have in their community or on their target audience. They may be required to report this information to administrators or funders. They may also use evaluations to identify areas that need improvement for the program to be more effective. Many social and community service managers have supervisory responsibilities. This book lay emphasis on managing social work and leadership qualities needed for a satisfactory social work.
