Technology has given us new ways to connect and converse with others like never before. In fact, by the time you finish reading this sentence more than 193,000 text messages will have been sent! This innovative book explores the often subtle differences between various forms of communication such as active listening, written, oral, nonverbal, and digital communication. Readers will learn about potential communication roadblocks and strategies to overcome them. Motivating activities and challenges, facts and statistics that have impact, and biographical snapshots show how building effective communication skills is essential in all facets of life in today’s complex and connected world.
