This Flight Radio Telephone Operator manual seeks to provide the knowledge required by candidates for the NZCAA FRTO examination. The information in this manual is presented in an easy-to-follow manner which is practical and thorough. Studying the manual and completing the review questions will prepare you for the examination and the knowledge gained will make you a better, safer and more confident pilot. Frequent reference is made in this manual to “AIPNZ Vol 4”. This term is derived from the Aeronautical Information Publication (AIP) New Zealand which is divided into four volumes. The publication is an important document for pilots who operate under Visual Flight Rules (VFR).